Please click on any of the following questions to find the answer:

Where can I buy a Slingshot CD?
How much does Slingshot cost?
How do I know how many minutes I have left?
How can I get more minutes?
How do I find a local access number?
What are the minimum system requirements to install Slingshot?
How do I connect to the Internet using Slingshot?
Where can I use Slingshot?
Can I share my Slingshot CD with a friend?
How do I go to a website?
What does URL mean?
Do I get an email account?
How do I contact customer support?

Where can I buy a Slingshot CD?
Slingshot CDs will be available in retail stores everywhere in July 2000. Check our site for a list of specific stores.
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How much does Slingshot cost?
You can get up to 10 hours of Internet access for $9.95. You'll get 600 minutes using a local access number or 200 minutes using the toll free number. Look for more exciting products soon!
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How do I know how many minutes I have left?
When you insert the CD, a screen will appear that will tell you how many minutes you have left. In the bottom right-hand corner there will be a clock icon that will change from green to yellow when you have 30 minutes or less and then from yellow to red when you have 15 minutes or less. You can also move your cursor over the clock and a screen will appear that will tell you how many minutes you have left.
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How can I get more minutes?
When you have 15 minutes remaining, you will automatically be asked if you would like to purchase more minutes online. You may also purchase an additional CD to add to your minutes. For heavy users, we have a "monthly unlimited service" available for you to upgrade to.
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How do I find a local access number?
Slingshot offers both toll-free and local access. If you choose a local number, you receive triple minutes. To find a local number in your area, click on Find Access Numbers. If you decide to use a local access number, you will receive triple minutes. Remember, though, that you are responsible for checking with your phone company to ensure that you will not be charged for long-distance service. If you are uncertain, use the Slingshot toll-free number: (xxx) xxx-xxxx.
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What are the minimum system requirements to install Slingshot?
For PC users: 486/33, Windows 95, 8 MB RAM, 14.4 Kbps modem, CD-ROM, VGA monitor For Macintosh users: 68030, 68040, Power PC System 7.5.3, Open transport 1.1.1, 8 MB RAM, 14.4 Kbps modem, CD ROM
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How do I connect to the Internet using Slingshot?
It's easy:

• Step 1: Look for the CD at stores everywhere (like? - add an example)
• Step 2: Purchase the CD
• Step 3: Insert the CD in your computer
• Step 4: Follow a few simple on-screen instructions
• Step 5: Enjoy the Internet

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Where can I use Slingshot?
With your CD and a telephone line, you can access the Internet from anywhere, anytime. Just be sure you have the Access Code from the inside of your CD package, or on the receipt from the store you bought your CD from.
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Can I share my Slingshot CD with a friend?
Absolutely! But only one of you can be using the CD at a time.
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How do I go to a website?
If you know the address of a web page you want to visit, you can type it directly into the address box at the top of your browser window. If you do not know the address, you can search for the page using the search box on the Slingshot.com website.
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What does URL mean?
A URL is the address for a page on the World Wide Web. It stands for Uniform Resource Locator. If you know the address of a web page you want to visit, you can type it directly into the address box at the top of your browser window. If you do not know the address, you can search for the page using the search box on the Slingshot.com website.
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Do I get an email account?
Not at this time. We suggest you use one of the many internet-based free email services available.
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How do I contact customer support?
If you cannot find the answer to your question above and need to contact customer support, please go to our Customer Support web page and submit your question. Or, call our toll-free number: (888) 347-3704.
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